In almost all situations like this the sender will be able to reconfirm your tracking and delivery information for you. From there, the sender will follow up with you on the progress of your shipment. If however, after all this, you still can’t seem to find your package, it may be a good idea to actually reach out to the sender in order for them to initiate a trace process with the UPS. You may also want to look out for anything that is wrapped in a plastic bag often times drivers will place your package in a plastic bag, if there is some harsh weather condition or expected rain that day. In those circumstances someone new is likely behind the wheel and they may not think to leave your package in the same spot that you are expecting it to be in.ĭefinitely take another look around just to be sure that your package really has been delivered to the wrong address before you dive headfirst into the claims process. They might’ve called out sick, they might’ve needed a break, and they may even be on vacation. While your “regular” UPS driver probably has a spot that they are pretty consistent with when they drop your packages off they may not be available for delivery every single day throughout the year. This is especially true if your packages being delivered by someone that isn’t normally dropping off packages at your home. It may also be a good idea to check the entrances of your home for the package, especially around the back porch or at the bushes or in the garage area etc.īefore you start to call UPS and begin the claims process for missing packages it’s not a bad idea to take a look around your property just to make sure that the package wasn’t dropped off somewhere that you weren’t expecting it to be.Īs we highlighted above, it’s not at all unusual for packages to be delivered on the back porch, near your garage, near an infrequently used doorway or even to end up in your bushes! It will probably be a good idea for you to check with your neighbors or others at the address to see if someone has picked up your package. Common areas where it could have been delivered are the neighbors house or at leasing office. If the driver however has delivered the package at an alternative location, then you should have received a UPS InfoNotice that indicates where the particular shipment was left. If a shipment does not require the signature of the recipient, then the driver will usually try and find a safe spot around your home where he can place the package (that may be a porch, or the side door etc.) If the tracking indicates however that your driver did in fact complete delivery and received a signature, then the package might have simply been signed by some neighbor or another resident at your location. If your driver was the one who delivered the package, then the package’s tracking status or delivery notice will show where the driver delivered that package. ![]() ![]() ![]() If that is you, and you have had a package that was delivered to a wrong address by the UPS, then this guide will help you sort through this and retrieve your missing package. There are a lot of different things you can do to track down missing packages as well as those that have been delivered to the wrong address, but you’ll have to be proactive. It’s easy to get stressed out, it’s easy to get concerned, it’s easy to get frustrated – but it’s important to try and remain calm. There’s really no worse feeling than discovering that your important packages and parcels have been lost or mishandled – or, even worse, sent to the wrong address – by the folks over at UPS. When using the UPS to deliver mail & packages, often times you may see that the tracking system from the UPS website and the actual delivery process in reality, is not aligning and showing the same information.Įspecially during busy holiday seasons, or in the case of backlogs with the UPS, it is very common for packages to not be delivered to the right location even though you see online that the package was delivered successfully.
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